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Why LAB-2000?

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Customer Support

We offer a variety of customer support packages designed to meet your lab's needs in technical support and customization. We have Customer Support staff at the Help Desk who can help with any questions that come up.


3-Tier Support Package:

 
Platinum

Unlimited 800# Phone Support
Version Upgrades: All Upgrades Included
Customization Requests: 2 Hours each month


Gold

Unlimited 800# Phone Support
Version Upgrades: All Upgrades Included
Customization Requests: 1 Hour each month


Silver

Unlimited 800# Phone Support
Version Upgrades: All Upgrades Included
Customization Requests: No Hours


 
LAB-2000 Features
 
How Does LAB-2000 Fit into the Sample Processing Platform
 
Customer Support Center
 
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