Genesis Support Packages


Home Welcome Why Genesis? Features Support Contact Genesis		Genesis Customer Support Center We offer a variety of customer support packages designed to meet your lab's needs in technical support and customization. We have Customer Support staff at the Help Desk who can help with any questions. 3-Tier Support Package:
		Platinum Unlimited 800# Phone Support Version Upgrades: All Upgrades Included Customization Requests: 2 Hours each month
		Gold Unlimited 800# Phone Support Version Upgrades: All Upgrades Included Customization Requests: 1 Hour each month
		Silver Unlimited 800# Phone Support Version Upgrades: All Upgrades Included Customization Requests: No Hours